Shipping policy
SmithHönig offers 100% FREE SHIPPING on online orders shipping to the Continental United States.
You will receive an email confirmation when your order has shipped. Orders are shipped through UPS Ground service or the US Postal Service.
If you wish to ship to an address outside of the Continental United States, please contact us and we will accommodate you if we can! Email us at: orders@smithhonig.com.
In-stock items are generally processed and ready to ship within two business days. Many of our items are made-to-order and custom-made. These handmade items will take longer to process, sometimes up to three weeks during busy periods. It's worth the wait - and we'll keep you updated as we're creating your made-to-order products.
Shipping days are Monday through Friday. Shipping generally takes less than 5 days, once the product leaves the warehouse, but this can vary with holiday schedules, weather, carriers and global events.
Our goal is to make sure you get your items as quickly as possible. Of course, we can’t be responsible for conditions beyond our control such as severe weather and/or other carrier interruptions.
If you need to reach us, please email orders@smithhonig.com. Thank you!
Also, please note that items ordered together may arrive separately.