Refund policy
We want you to love your products! If your product does not meet your needs or is unsatisfactory, we'll gladly issue a refund, as long as you return the product in its original condition, you contact us within 15 days of receipt, and the product reaches us within 30 days of receipt. Email us at: orders@smithhonig.com if you have any questions before you order. Items marked "Final Sale" are not returnable.
There are two exceptions to this policy:
Fabric: Please note that once fabric/yardage is custom cut to fulfill your order, it can not be returned.
Wallpaper: Wallpaper is produced in batches and subtle color shifts can occur between dye lots. In order to ensure that each customer receives rolls from identical dye lots, we can't accept returns. Please purchase a sample pack before you buy, to make sure you love your selection.
We highly recommend ordering a fabric or wallpaper sample prior to placing your order.
Order a Sample
Please note that once cut fabric yardage leaves our studio, it is no longer returnable. If you're not sure, please order a fabric sample before completing your final purchase. Wallpaper rolls are also not returnable. Please consider ordering a wallpaper sample pack. Final sale items are not returnable.